IT support

Access London’s best IT support team at a fraction of the price of having a permanent IT staff member or freelance consultant

And Your First Two Hours of IT Support are FREE…

95% of businesses who have tried our IT Support Services have never gone anywhere else again

The short answer is yes, we can make that much of a difference to your business at a fraction of price of a freelance consultant or permanent IT staff member and our team doesn’t take ‘sick days’ or charge you more for ‘urgent support’ when you give them a call.

Your IT system may fail at any time and you need the best team on call to fix your problems right away. Purple Matrix is the security of knowing that your systems are in safe hands when you need it most while being the most cost effective choice for your business. We can help all businesses falling between the range of small to medium size.

We speak Your Language
Speaking with some IT companies can be like having a conversation in a foreign language. We understand that you just want your systems to work and we make sure that this happens every time.

Our Money Back Guarantee
We stand by all of our promises. Your faith in us is vital to our business. We give a full month’s subscription back if we fail to respond within the promised number of hours.

Incredible Assistance
Our plans come with unlimited remote assistance as well as call outs to your premises so that you can use our skills when you need them most.

Our Plans are not based on a Per User Basis
Our support plans are not based on ‘per workstation’ or ‘per user’ basis – meaning that our clients business can grow freely without suffering an increase every time a new member of staff joins.

No Surprise Charges
Unlike most other IT support companies. Our plans are all inclusive of costs. This means you don’t get stung for hidden extras.

Speak with Real People
When you call, you will be speaking with fully qualified, Microsoft certified professionals who will be more than happy to give you the attention you need.

More Commitment, Less Worrying
At Purple Matrix we allow you the option of shorter length contracts which, unlike our competitors, allows you to feel more comfortable with the agreement and not worry about being stuck with a contract if your needs change

For a limited time, Purple Matrix is also offers a free system audit to all businesses to assist them in determining the best way to save and better manage their IT.