Network Support

Your First Two Hours of Network Support are FREE

If you are a London based business we will diagnose your network problem and give you the first two hours of support completely free. This means that if you call us up and aren’t completely happy with our expertise, we’ll give you those first two hours free, we’ll even give you those two hours free if you are completely satisfied.

Call 0800 023 1245 now or fill out the form below for instant network support.

95% of businesses who have tried our IT Support Services have never gone anywhere else again

Our customers love the fact that we always deliver and stand by our promises.

Whether you have a small set-up with only two PC’s or a complex 100+ client computers / server network Purple Matrix can assist you with all your networking requirements. From software based issues such as the smooth running of DHCP or creating and maintaining specific subnet ranges, to hardware issues such as configuring patch-bays, installing routers, switches and relays, and the actual laying of LAN/CAT5 cabling and trunking Purple Matrix can help you out and ensure optimal performance for your networked working environment.

We speak Your Language
Speaking with some IT companies can be like having a conversation in a foreign language. We understand that you just want your systems to work and we make sure that this happens every time.

Our Money Back Guarantee
We stand by all of our promises. Your faith in us is vital to our business. We give a full month’s subscription back if we fail to respond within the promised number of hours.

Incredible Assistance
Our plans come with unlimited remote assistance as well as call outs to your premises so that you can use our skills when you need them most.

Our Plans are not based on a Per User Basis
Our support plans are not based on ‘per workstation’ or ‘per user’ basis – meaning that our clients business can grow freely without suffering an increase every time a new member of staff joins.

No Surprise Charges
Unlike most other IT support companies. Our plans are all inclusive of costs. This means you don’t get stung for hidden extras.

Speak with Real People
When you call, you will be speaking with fully qualified, Microsoft certified professionals who will be more than happy to give you the attention you need.

More Commitment, Less Worrying
At Purple Matrix we allow you the option of shorter length contracts which, unlike our competitors, allows you to feel more comfortable with the agreement and not worry about being stuck with a contract if your needs change

For a limited time, Purple Matrix is also offers a free system audit to all businesses to assist them in determining the best way to save and better manage their IT.